Frequently Asked Questions

Common Franchise Questions

The massage spa franchise industry is booming, and you are ready to seize the opportunity. Are you beginning your search for the right franchise? Maybe you already know MassageLuXe is right for you. Wherever you are in the process, we are happy to answer your common franchise questions.

Do I need experience in the spa industry to open a MassageLuXe location?

No, you do not need to have experience in the spa industry to open a MassageLuXe location. But we encourage prior successful business experience.

How much does it cost to open a MassageLuXe franchise?

The estimated initial cost to open a massage business varies from $449,900 to $564,500. The initial franchise fee is $42,500. You can read a breakdown of the cost to open a franchise by visiting MassageLuXe Startup Costs.

Is financing available?

MassageLuXe does not offer direct financing. However, MassageLuXe has relationships with preferred lenders that are familiar with our brand and happy to assist qualified candidates.

What are the royalty fees?

MassageLuXe’s current royalty fee is 6 percent of gross revenue, payable weekly.

How much money can I make as a MassageLuXe owner?

One of the most common franchise questions we hear is, “How much money will I make?” Revenue and expense information can be found in Item 19 of the MassageLuXe Franchise Disclosure Document (FDD). You will receive the MassageLuXe FDD after you submit your franchise questionnaire.

There are multiple factors that contribute to sales performance. These include market conditions and abilities of the franchise operator. All franchise candidates should make their own final determination of sales projections, investment, operating cost, and return on investment.

Does MassageLuXe offer protected territories?

The protected territory for a MassageLuXe Spa is typically a three-mile radius around the physical location of the spa.

The territory might be larger or smaller, as the size of the territory depends on population density, demographics, market trends, and traffic flows.

How long does it take to open a MassageLuXe franchise?

The timeline for opening a MassageLuXe Spa can vary based on multiple factors. This includes the site selection process and when your approved location is ready to begin construction. On average, a MassageLuXe franchisee can expect to open their spa six to 12 months after signing their franchise agreement.

Actual construction generally takes only 10 to 12 weeks. MassageLuXe will help you secure real estate and permitting. We find that these processes take up much of the opening timeline.

What assistance does MassageLuXe offer while opening a franchise?

Our team will help you with the tools, information, and support you need to get your MassageLuXe massage spa business up and running.

The experts at MassageLuXe will answer your franchise questions and guide you through all phases and details of building and opening your new spa location. This includes assistance with financing, construction, demographics research, site development, and marketing.

Learn more about How to Open a MassageLuXe Spa.

How long does the franchise agreement last?

The initial franchise agreement is a 10-year agreement. There are renewal options for additional 10-year terms.

Will MassageLuXe help me find and hire talented spa professionals?

As a MassageLuXe franchise owner, you will be responsible for the recruitment and hiring of your spa’s employees. Although, MassageLuXe will assist you prior to opening your salon.

During the pre-opening process, all franchisees receive a copy of the MassageLuXe operations manual. Our operations manual contains best hiring practices within the spa franchise industry among other things. Additionally, a MassageLuXe franchise representative will provide direct support and guidance on recruiting spa professionals.

What kind of support can I expect from MassageLuXe?

Our support doesn’t stop after you start your MassageLuXe franchise journey! You and your staff will receive ongoing support and training after the opening of your spa.

MassageLuXe will provide a minimum of 10 days of training prior to opening your spa. This is in addition to at least three to five days of in-store training once the spa is open. MassageLuXe also provides hands-on training for set-up and day-to-day operations of your day spa and POS/computer system.

Franchise representatives provide ongoing support for individual MassageLuXe owners with day-to-day operations.

Learn more about the Benefits of Owning a MassageLuXe Franchise.

How can I learn more about the MassageLuXe franchise opportunity?

Learn how you can start your MassageLuxe spa franchise today. Do you have more franchise questions not answered here? Complete the form below! We’ll email you our infographic, which includes the answers to many frequently asked questions.

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For more information please contact Sean Rentchler by phone at 636-680-9014 or email

Note: The information provided on this website is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. An offer or solicitation can only be made by a franchise disclosure document. This communication is not directed to residents of any jurisdiction that requires registration of a franchise prior to offering and selling a franchise in such jurisdiction. No franchises will be sold to any resident of any such jurisdiction until the offering has been registered and declared effective by such jurisdiction and the required offering circular has been delivered to the prospective franchisee in compliance with applicable law.